The Operating Model - Organize and Sustain

By leveraging the Operating Model in Modus ETP, automotive and F1 enterprises can organize and sustain their operations efficiently, ensuring long-term success and continuous improvement.

Key Features:

  • TOM and Operating Model Design:
    - Develop a Target Operating Model that aligns with strategic goals.
    - Visualize and manage the structure and flow of your operations.
  • Operating Model Components:
    - Identify and integrate key components of your operations.  
    - Ensure seamless coordination and efficiency across all functions.
  • Product and Services Value System Design:
    - Map out and optimize the value system for your products and services.
    - Enhance the delivery and quality of offerings.
  • Customer Experience Design (CX):
    - Focus on designing exceptional customer experiences.  
    - Improve customer satisfaction and loyalty.
  • Business Role and Skill-Based Design:
    - Define roles and necessary skills within the organization.  
    - Support training and development to meet evolving needs.
  • Process Support Office:
    - Maintain a central hub for process support and continuous improvement.  
    - Facilitate knowledge sharing and best practices across the organization.

Key Benefits:

  • Organizational Alignment: Ensure all processes support strategic objectives.
  • Continuous Learning: Utilize multiple operating models as ongoing training guides.
  • Agility and Adaptability: Quickly adapt to changes and maintain operational excellence.

​​Core Features

01

Capture the Living Operating Model

02

Connect with the Target Operating Model Delivery

03

Connect with the Organizational Change Management Delivery

04

Connect with the Transformation Portfolio Delivery

OM Instances

  • Live
  • To-Be
  • As-Is
  • Transitional

OM Lense Criteria

  • Product
  • Category
  • Functional / Teams
  • Region
  • Brands
  • Supplier
  • Customer
  • Service

OM Dimensions Cover

  • Data
  • System
  • Process
  • People
  • Supplier
  • Product
  • Customer
  • Service

OM Process Flows

  • L-1 (Industry Level Flow)
  • L0 (End to End process flow
    of the organization)
  • L1 (Top Level process
    areas under L0)
  • L2 (Functional Level
    Process Variances)
  • L3 (Team, Role and
    operational process details)
  • L4 (Detail level with process
    step understanding)

OM Process Lifecycle

  • New
  • Delete
  • Amend

OM Components Cover

  • Rules
  • RACI
  • KPI
  • Governance
  • Training Material
  • Policy

OM Process Optimization

  • Process Workflow Intelligence
  • Process Automation

OM Process Governance

  • Milestone governance
  • Repeated process execution Tracking